Call centre is a common word for many of us as young people in metros have experiences of working in various call centres. Now, we need to know what is this all about and how one can be involved with this. All of us use mobile phone and many times we call up the call centre whenever we have any issue with the network or the charges or any other offers. This means we have been using the services provided by call centre. Well, a call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. There may be other definition too but it is easy to understand.
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